The Clinical Triage Layer for Musculoskeletal Care
10ly Health routes members through a licensed clinician triage before they ever select a provider. Cutting unnecessary specialist visits, imaging and surgical referrals.
10ly Health routes members through a licensed clinician triage before they ever select a provider. Cutting unnecessary specialist visits, imaging and surgical referrals.
Most musculoskeletal care becomes expensive before patients receive the right treatment.
Patients often book specialists based on assumptions instead of clinical need.
High-cost consultations occur before conservative treatment is considered.
MRIs and scans are frequently ordered before proper clinical assessment.
Many patients seek emergency or urgent care for conditions that could be managed differently.
Every unnecessary step increases healthcare spend without improving recovery.
Every unnecessary referral, specialist appointment, or diagnostic test adds avoidable costs before a patient reaches the most appropriate provider.
In musculoskeletal care, these decisions are often made without clinical guidance, resulting in delayed treatment, fragmented care, and increased healthcare spending. By introducing a licensed clinical triage step before appointments are booked, organizations can direct members to the right level of care from the beginning, reducing waste while improving both patient outcomes and resource utilization.
This reflects the draft's framing that costs often accumulate before patients reach the appropriate care pathway and that 10ly provides a licensed clinical checkpoint before booking.
“The right care begins with the right clinical decision.”The Clinical Triage in 4 Simple Steps
Employees access care through their employer portal, a nurse case manager referral, or direct self-referral. Every request enters the same clinically guided pathway.
A licensed physical therapist or physician conducts a brief clinical assessment to understand the member's condition and determine the most appropriate next step.
Instead of relying on member guesswork, referrals are made based on clinical need. Members are directed to the right provider
Every referral is credential-verified, giving nurse case managers clear visibility into each member's care pathway and supporting coordinated decision-making.
A Smarter Way to Navigate Musculoskeletal Care
Every member is assessed by a licensed clinician before appointments are booked, ensuring referrals are based on clinical need rather than self-selection or automated recommendations.
Purpose-built for musculoskeletal care, 10ly evaluates each case and routes members to the provider best suited to their condition. From physical therapy to orthopedic specialists.
A unified network of licensed providers gives members and case managers a trusted referral pathway across multiple provider types, reducing fragmentation in care.
Designed around the workflows of self-insured employers, workers' compensation programs, and nurse case managers, making integration into existing care processes straightforward.
“One Clinical Entry Point. Better Decisions at Every Step.”
Flexible Engagement Options
Every organization has unique workforce needs and care management goals. That's why 10ly offers flexible contracting models designed to align with your population size, utilization patterns, and financial objectives.
PMPM Access Fee
A flat per-member-per-month fee that provides your covered population with access to 10ly's clinical triage services, offering predictable budgeting and broad availability.
BEST FOR
Large organizations seeking consistent access and predictable monthly costs.
Per-Triage Fee
A usage-based model where you pay only for completed clinical triage consultations. Well suited for pilot programs or organizations with varying utilization.
BEST FOR
Pilot programs or organizations expecting fluctuating demand.
Per-Triage Fee
A flat per-member-per-month fee that provides your covered population with access to 10ly's clinical triage services, offering predictable budgeting and broad availability.
BEST FOR
Large organizations seeking consistent access and predictable monthly costs.
Let's Build the Right Model Together
We'll collaborate with your actuarial, finance, or benefits team to recommend the contracting structure that best fits your workforce, care goals, and utilization patterns.
Connecting payers, providers, and better care outcomes
10ly connects both sides of the care journey through one trusted clinical routing layer.
10ly functions as the routing layer between the two-giving payers one clinical entry point and providers a credential-verified referral channel.
Early Conversion Rate
Target: percentage of completed triage consultations expected to result in a clinically directed next step.
Referral to Appointment
Target: average time from completed clinical referral to scheduled appointment.
Redirected From Higher-Cost Care
Target: members expected to be appropriately redirected from unnecessary higher-cost pathways.
Provider Network Coverage
Initial network goal across physical therapy, chiropractic, orthopedics, pain management, and related care.
Built for visibility and accountability
Every referral is supported by a documented clinical assessment, giving care teams a clearer record of why, where, and how members are routed.*
A BETTER MSK ENTRY POINT
Discover how 10ly can help your organization guide members to the right level of care earlier, reduce avoidable utilization, and create greater visibility across the musculoskeletal care journey.
